Consumer Relationships

WFonseca Advogados’s work aims to mitigate or even eliminate any legal liabilities related to consumer relationships to which its clients may be exposed. We have a group of professionals dedicated to the prevention and solution of litigations in consumer law matters.

Our firm is fully qualified to provide clarifications in the entire country to the:

  • Consumer Protection Offices (PROCON).
  • Consumer Police Station.
  • Prosecution Offices in administrative proceedings, such as civil investigations.

Among WFonseca Advogados’s capacities are:

  • Management of crisis before the media.
  • Training inside companies to qualify professionals for consumer assistance services.
  • Revision of advertising campaigns involving consumer relationships.

In the litigation area, WFonseca assists its clients in filing actions, preparing defenses, hearings, argumentations, monitoring cases before Small Civil Claim Courts and Courts of General Jurisdiction until the outcome of proceedings.